Bring operational context into the conversation.
Ask questions with your assets, work and knowledge in view. Lucendus brings an AI assistant into the operational environment, with tools controlled by your administrators and usage visible to the people managing the service.
Where disconnected records slow the work.
Answers without operational context
A general answer is less useful when the real question concerns a particular asset, site or piece of work.
Knowledge spread across documents
Instructions and previous findings take time to find when they are stored separately from the work they support.
Unclear boundaries for AI use
Teams need to know which tools the assistant can use and how much of the available AI budget is being consumed.
Put useful context within reach.
Support investigation and understanding with connected records, controlled tools and a maintained knowledge base.
An assistant within the operation
Use the conversational assistant with the operational context and tools enabled for your organisation. Bring a specific question about your work into a focused discussion rather than repeatedly describing the whole business.
Knowledge connected to assets
Maintain articles and supporting documents with links to the assets and work they describe. Publishing, superseding and archiving keep the knowledge lifecycle explicit.
Tools chosen by administrators
Control the tools available to AI through the tenant's permitted-tool settings. Agree the data and actions appropriate for the use case before extending access.
Usage your team can review
Review AI requests, token usage and recent activity against configured budgets. Give administrators a practical way to understand consumption as adoption grows.
A technician needs context for a recurring fault.
The team brings the asset, previous work and relevant instructions into its investigation.
The assistant can help explore the available information through enabled tools. The technician checks the source records and applicable procedure before deciding what to do.
Useful findings can be captured in the maintained knowledge base for later work. The benefit is a more accessible operational history, with engineering decisions remaining accountable to the team.
Choose the assistance that fits the work.
During rollout, confirm the knowledge sources, tools and AI services available to your tenant. Automated intake classification and autonomous remediation are separate delivery tracks; this page does not present them as generally available. Review AI outputs against source records before acting on them.
Start with a workflow your team knows.
Choose a recurring question
Start with a task where relevant asset records or instructions already exist.
Agree context and controls
Select the knowledge sources, permitted tools and usage budgets for the team.
Review practical usefulness
Check whether answers help people find and understand the right records before broadening the use case.
Connected capabilities
- CapabilityAsset RegistryOrganise equipment, infrastructure, IT and biological assets with Lucendus. Connect asset identity, location, classification and work history in one registry.
- CapabilityServicingConnect planned maintenance, repairs, inspections and service response with Lucendus. Keep work orders, assets and completion history together.
- CapabilityCompliance and GovernanceConnect compliance obligations, recurring work, evidence and corrective actions with Lucendus. Give responsible teams a clearer record for review.
Explore AI & AI Agents with your team.
Bring a question your team asks repeatedly. We can explore the context and controls needed for useful AI assistance.